Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2006
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007115844 | Incident Date: Aug, 13 2007 |
| Consumer's City: ASTORIA | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2006 |
| Vehicle Involved in a Crash: Yes | Component's Description: Service brakes, hydraulic |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 15 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Sep, 01 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2006 vw passat 2.0t. two days ago, as my wife was parking with the baby in the back seat, the brakes suddenly failed completely and she smacked into the car in front of her and it into the car in front of it. luckily no one was in those cars and my wife and baby are okay. she then filed a police report and had the roadside assistance pick it up and take it to the service center. now i know about the late 2006 recall and we had that fixed but geez, it's a good thing she wasn't on the highway! as of yesterday, vw mechanics could not duplicate the problem and could not find a mechanical or computer error. the service representative said that they road tested it and it was fine. however, my car model was recalled by vw in 12/06 and supposedly fixed a power brake issue. of course yesterday they told me that it was also recalled just yesterday for a software update. means nothing i guess...and they've road tested it again. by the way, had my wife floored the gas, with the 2.0t engine, it would have been far worse. witnesses saw her screaming and looking down before the accident, trying to figure out what was happening. vw consumer affairs, is also investigating the issue and the dealers service levels. now today, something surprising happened. my lojack early warning system called an emailed me because as it turns out they were road testing it. funny, they said they road tested it yesterday as well but i had no early warning from lojack. sounds like i caught the service center in a lie. *jb |