Consumer Complaint Detail

DODGE / RAM 1500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007115945 Incident Date: Jun, 10 2007
Consumer's City: BELLEVIEW Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HA18D34J Date added to File: May, 23 2021
Date Complaint Received: Aug, 16 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 dodge ram 1500. while driving 45mph the throttle stuck and the pedal extended to the floor. he was able put the vehicle in neutral; however, after starting the vehicle it accelerated without warning. the vehicle was towed and the dealer stated that the failure was due to a cracked battery. they also stated that there was a software problem with downloading the computer diagnosis to the vehicle. the insurance company stated that the vehicle shut off on 2 occasions when they attempted to start it. the insurance investigator stated that the failure was caused by acid leaking from the battery. they stated that the alternator could have caused the crack in the battery. the vehicle has been at the dealer for 2 months. they stated that the failure was electrical; however, the would need to remove as many components as possible to determine the failure. the cost for the repair was approximately $6,000. the dealer was unable to determine how long it would take to make the repair. the dealer stated that the repair was not covered under the warranty. the manufacturer stated that there was nothing they could do. the maintenance on the vehicle was up to date prior to the failure. the dealer replaced the throttle module, pcm unit, the electrical harness, the battery and the battery tray were replaced; however, the failure worseend. the current mileage was 53,235 and the failure mileage was 53,229.