Consumer Complaint Detail

FORD / TAURUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116025 Incident Date: Aug, 16 2007
Consumer's City: YPSILANTI Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 17 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I brought my 2001 taurus to the dealership after i was told by the tire company that my front springs were bad. i was informed that this was a recall. when i took my car in to have the recalled springs fixed, i was informed that both of my rear springs were broken as well as my rear struts. why are the rear springs not being recalled when they are obviously defective? when i was unable to authorize the dearlership to complete the repairs due to the immense cost, i had to sign a waiver absolving the dealership of any responsibility if an accident were to occur when i left the dealership. this is obviously a very serious defect that could be very dangerous. why is ford not addressing this issue? *tr