Was Vehicle Towed:
- |
Description of the Complaints:
I have a 2003 chevy malibu, the coolant started to slowly leak out, then proceeded to leak faster within a few weeks, we couldn't see where the coolant was going. i called my older brother every weekend, and his 2001 pontiac grand prix was in the shop getting a new engine installed, his grand prix, and my chevy malibu have the same engine, i asked what happened, and he said that his coolant started leaking, he couldn't see where it was going so he took it into the shop, and the mechanic told him that a common problem with these vehicles made by gm was that the lower intake manifold gasket is faulty. i have looked it up on line,and there is a class action law suit in canada against gm for this problem, as well many people say (including my mechanic) that the dex cool is very bad for you vehicle. anyway, my brother got his car to the mechanic too late, and after shelling out 700 to fix the lower intake manifold gasket, he ended up having to pay 5900 to replace his 2001 grand prix engine. as it turns out my malibu had the same problem with the lower intake manifold gasket, we have yet to replace it, it is worthless, the mechanic who is chevy certified, said that the coolant has gotten into our oil, and the engine is worthless, we don't have the 5900 to shell out for a new engine. i have contacted gm twice, the first time i talked to a representative on the phone, and he said that he doesn't know why they are not recalling the gasket, it is a known problem, but they aren't going to recall it, the second time i talked to them they told me that they will not discuss the matter with me any further. i am a single mom with three kids, and a full time job, and full time school, i have a car that when i bought it the salesman talked me into, he told me "a malibu will last you a very long time," as it sits in my parking lot while i am left riding the bus, and making payments on a car that does not run, due to a problem that gm knows about. *jb
|