Consumer Complaint Detail

SUBARU / OUTBACK / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116103 Incident Date: Aug, 16 2007
Consumer's City: SEATTLE Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S4BP62C757 Date added to File: May, 23 2021
Date Complaint Received: Aug, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 12 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Component: service brakes, brake pads, details: the brake pads on my 2005 subaru have warped (all 4) at 18,000 miles producing an uneven sensation as one is braking. it also increases the distance required to stop. after taking my subaru in for a brake inspection (at 20,000 miles) i was told that all 4 wheels needed new brake pads, (even though my front brakes have 60% braking efficiency & 70% on the rear brakes). my partner, who is a professional driver, is the sole driver of our subaru and is very rarely in stop-and-go traffic. on the few occasions when she is in heavy traffic she maintains extra distance between her vehicle and the vehicle in front of her to avoid having to use her brakes more then is absolutely necessary. neither one of us have ever had to replace the brake pads on a vehicle with mileage as low as 20,000 miles and both of us have lived in large cities all of our lives. i had a similar problem on a 2000 subaru forester. this is a definite safety issue. subaru, overall, makes reliable, responsive and safe vehicles but this issue needs to be dealt with before someone is seriously injured or killed. *jb