Consumer Complaint Detail

LEXUS / ES350 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116116 Incident Date: Aug, 15 2007
Consumer's City: ANDOVER Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES350 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBJ46G972 Date added to File: May, 23 2021
Date Complaint Received: Aug, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 05 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Numerous complaints were made to the lexus dealer regarding sudden unexpected surges and acceleration problems with the 2007 lexus es350, which were ignored as a service issue until the transmission demonstrated erratic and uncontrolled operation during a test drive with a certified lexus mechanic. the car would surge and shift erratically until the transmission completely failed and the car became inoperable. *tr