Consumer Complaint Detail

FORD / E550 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116285 Incident Date: Aug, 16 2007
Consumer's City: MCDONOUGH Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: E550 Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTNX21S03E Date added to File: May, 23 2021
Date Complaint Received: Aug, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 22 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In the third week of june 2007 my wife moved my truck from the parking spot in the driveway, braked twice with no problem. on third brake depression, pedal went to the floorboard. truck impacted our 2004 ford explorer in the driveway, damage to both vehicles approximately $3000 total. afterwards the brakes maintained pressure. (the f250 had been parked for about five days without movement). on august 17,2007 i picked up the f250 after being parked at the airport for five days (high temperatures - 100 degrees). after starting, brakes applied good for two light applications, third application resulted in pedal going completely to the floor. rapid activation of the emergency brake stopped vehicle prior to any collision. once is a fluke, second is a defect. took f250 to ford dealer, could not duplicate failure. was going to have me drive away as if there was no problem. after call back to ford tech, they thought possible master brake cylinder problem. f250 left at dealership for master cylinder replacement after being told that they would have to sign liability in the event of failure. master cylinder will be retained and available for nhtsa inspection if requested. *tr