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NHTSA Complaint Number: 007116331 | Incident Date: Aug, 12 2007 |
Consumer's City: CHATHAM | Consumer's State: NJ |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: LIBERTY | Model Year: 2007 |
Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:upper ball joint |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1J4GL48K33W | Date added to File: May, 23 2021 |
Date Complaint Received: Aug, 20 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jun, 14 2004 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Beware if you or yours is driving a well-maintained jeep liberty. my son could lost control and could have been killed if he was traveling at a highway speed in a 2003 jeep liberty when the upper ball joint suspension failed on his vehicle. after a recent recall and replacement of the lower ball joints of my son's 2003 jeep liberty, the upper ball joint which is of similar design and manufacturer broke while driving at 25 mph on local road on passenger side causing wheel to detach. per website postings joint is sealed and thus cannot be maintained or lubricated. a chrysler representative said that it stands behind its parts products but refuses to address $900 repair or towing as it is not subject to recall or warranty. vehicle was not used for off-roading or aggressive driving. i have kept the parts. am thankful that son is ok but have received no satisfaction from chrysler or dealer where vehicle has been maintained. owners should be notified so that they can have their vehicles inspected to avert this same failure although recent inspection of lower ball joints that were subject to recall did not prevent the upper ball joint failure in our case. *tr |