Consumer Complaint Detail
FORD / FIVE HUNDRED / 2006
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007116453 | Incident Date: Aug, 14 2007 |
| Consumer's City: ABRAMS | Consumer's State: WI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FIVE HUNDRED | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:pads |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAHP26156G | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 20 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 19 2006 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This is in regard to a 2006 ford five hundred with rear brake grinding. i received a notice ( 07n10)from ford motor company july 2007 . it stated that my vehicle may have had direct exposure to moisture for an extended period that may have caused the brake pads to swell and create a slight drag condition. low levels of brake drag could lead to premature brake pad wear. at 36,000 miles the rear brakes began to grind . the rear brake pads and rotors were replaced at no charge . when i brought the auto to the dealer for repairs the service manager told me the front and rear brakes needed to be replaced because it was an all wheel drive vehicle. when the appointment was made to have the repairs completed at the dealer i was insured all the parts were available. to my surprise the dealer did not have all the needed parts to make the repairs. fortunately another dealer in the area had the needed parts. the dealer furnished a loaner car for 5 days . when i picked up the car only the rear brakes were replaced. if the cause of the failure is in fact "moisture" then why wouldn't all the pads need to be replaced? *tr |