Consumer Complaint Detail

CHEVROLET / AVALANCHE 1500 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116479 Incident Date: Apr, 30 2007
Consumer's City: CAPE CORAL Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AVALANCHE 1500 Model Year: 2007
Vehicle Involved in a Crash: Yes Component's Description: Structure:frame and members:underbody shields
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNEC12077G Date added to File: May, 23 2021
Date Complaint Received: Aug, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 27 2006
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our new 2007 chevrolet avalanche was involved in a major accident (not our fault) and it sustained frame damage. after using a gm dealer for repairs to our vehicle and returning it three times it still was returned to us in an unsafe condition which put our family in a potentially position which could of caused another crash and injury or death. we decided to get our vehicle put on another frame machine for another opinion. the measurements were reported to be not within specifications and measure as follows. the frame has visible damage. the front section of the frame is swayed to the right. just behind the front bumper mounts the frame rails are swayed 12mm. to the right. at the control arm mounting points, the frame is also swayed 15mm to the right. it was recommended to re-frame this vehicle. we have been battling with our insurance company and roger dean chevy with several certified letters about putting our family in an unsafe position and they disregard our position and blame each. this leaves ourselves and the public in a situations which could cause a crash or worse if we choose to drive this vehicle with these defects. i can not believe a gm repair facility could get away with such repairs. not only once, twice, but three times we have brought this issue to their attention to no avail. please look into their repairs and the vehicles they send out on our streets to keep the public safe. *tr