Consumer Complaint Detail

PONTIAC / GRAND PRIX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116542 Incident Date: Jul, 24 2007
Consumer's City: MILFORD Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND PRIX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Wheels:rim
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G2WR544541 Date added to File: May, 23 2021
Date Complaint Received: Aug, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 30 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The chrome wheels ( rims ) are peeling. went from cosmetic to driveability issue since the peeling chrome has affected the bead and/or valve stem seals. the tires leak copious amounts of air at various rates. brought car to dealership on july 25. rims arrived and set appointment for august 6. four rims with two different styles were sent. rims were re-ordered and promised in two weeks. have not arrived. gm will only supply re-conditioned rims which means customer must wait for someone else's old ones to be returned and reconditioned. unacceptable that: 1. gm will not offer new parts. 2. there is no available stock. already complained to dealership and pontiac division. no other solution offered. the vehicle is under the new car 3 year/36,000 mile warranty. *tr