Consumer Complaint Detail

CHEVROLET / MALIBU / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116559 Incident Date: Aug, 17 2007
Consumer's City: ANTIOCH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MALIBU Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 10 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On saturday, august 18, 2007 my wife and i were traveling at 60 mph along a windy, hilly stretch of road. at the top of the third hill, the transmission dropped to zero. after coasting down the hill, i was able to continue in first gear only. after stopping for 15 minutes, i was able to continue driving in low gears. however, if i tried to accelerate quickly (such as to merge with interstate traffic, or to make a legal u-turn) then the transmission failed again. on sunday, august 19, i took the vehicle to a service station and had the transmission flushed and filled. my hope was to avoid any mechanical problems. however, this service did not resolve the problem. on tuesday, august 21, i took the vehicle to my local chevy dealer who told me the clutch was completely burned out. they asked me why i waited so long to have the transmission serviced. i pointed out to them that the owner's manual states that it is a "maintenance free" transmission that should never need servicing. *tr