Consumer Complaint Detail

SUZUKI / GRAND VITARA / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116570 Incident Date: Jan, 30 2007
Consumer's City: INDEPENDENCE Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Suzuki Motor USA, LLC
Model Name: GRAND VITARA Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JS3TD62V424 Date added to File: May, 23 2021
Date Complaint Received: Aug, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 29 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2002 suzuki grand vitara (limited 4wd) was involved in a single car accident when the cruise control was engaged on the highway at 55 mph. it was a hilly stretch of highway near pittsville, mo and there was a light dusting of snow just starting to fall. the cruise control made the car jump into a lower gear when ascending a hill to keep it at 55 mph. the rpm's jumped from about 2,000 to 5,000 when the car shifted into 3rd gear - which caused the tires to lose traction and i wrecked into 2 highway sign posts and skidded sideways about 50 yards into the center median. it was a miracle that i didn't roll over several times. it cost me $5,000 in collision damage to fix the car. the cruise control does this all the time still when even on moderate hills to keep up with the set mph. it is a design flaw in my opinion. i have never had a car that needed to jump up to over 5,000 rpm's just to go 65 mph and stay up with the set cruise speed. thanks. dws *tr