Consumer Complaint Detail

VOLKSWAGEN / SEAT BELTS / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116630 Incident Date: Aug, 14 2007
Consumer's City: FAIRFAX Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: SEAT BELTS Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWAC63B51P Date added to File: May, 23 2021
Date Complaint Received: Aug, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I brought my vehicle for service on august 4, 2007, at vw dealership fairfax imports, in fairfax, va. at this time i informed mr. david deloatche, service advisor, that my coolant light (stop red light flashing) had come on and there seemed to be a leak as the fluid was not sustaining and rather spilling out. on august 4, 2007, i was charged $776.99 for manifold of services including an injector flush, power steering flush, brake fluid flush, and coolant flush. the coolant bottle was replaced and i was assured that there was no engine flush needed. i was informed that there wasn't enough time to fix the temperature sensor and the car was safe for me to drive. as i left the parking lot on august 4, 2007, after my service at fairfax imports, the coolant light came on and the temperature sensor rose to 260 degrees. i called david deloatche immediately to inquire on the safety of my car. i was assured once again to ignore the coolant light and the temperature sensor, and that it is safe for me to turn on and use the air conditioning and that the car was completely safe for me to drive. my employer, ibm sent me for training to palisades, ny from august 5 to 12, 2007. on wednesday, august 15, 2007, i was enroute to ibm office in bethesda, md from fairfax, va. my engine blew out on highway 270 and i was placed in a dangerous situation. my safety was disregarded as my vehicle wasn't properly fixed, and i was abandoned on a major highway. *tr