Consumer Complaint Detail

FORD / TAURUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116761 Incident Date: Aug, 21 2007
Consumer's City: Consumer's State: 00
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP56S0YG Date added to File: May, 23 2021
Date Complaint Received: Aug, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I went in for a routine oil change and it was time to rotate my tires. i asked them to rotate and they notified me i had a broken rear left coil spring and that they recommend change both coil springs and struts for a cost of $830 cdn parts, labor. i was surprised having owned a handful of vehicles never once had a coil spring break. the puzzling part is i rarely carry any passengers in the rear. for now i guess i am fortunate to catch it before it blows a tire while on the highway like indicated by others. i need to address this soon. i was looking for ford to cover the cost of this premature part failure. *tr