Consumer Complaint Detail

MAZDA / 626 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116784 Incident Date: Jun, 30 2007
Consumer's City: MANOR Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: 626 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1YVGF22C7Y5 Date added to File: May, 23 2021
Date Complaint Received: Aug, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2000 mazda 626 lx 4-cyl mazda is experiencing jerking or gear shifting problem. took car in to two different mazda shops-on five separate occasions-within a 60 day span- and the problem still was not corrected or diagnosed. spent more than $1100 in repairs. later researched on my own and found out that ford transmission model cd4e used in my model car was possibly defective. after discussing with mazda, i was told to just drive the car until the transmission completely failed and then have it replaced for $3000. i asked about having a transmission fan installed and was discouraged. mazda service bulletin 005-02 instructs tech's to install a transmission fan if the customer complaint matches the bulletins description. i still was not given any information about this matter. how can mazda get away with not taking responsibility for this? obviously there is a problem when thousands of messages on the message board all discuss the same issue. this is totally unethical and should be dealt with. *tr