Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116808 Incident Date: Jul, 04 2007
Consumer's City: BASTROP Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWDT71K15M Date added to File: May, 23 2021
Date Complaint Received: Aug, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 09 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2005.5 volkswagen jetta. just prior to the 40k service the car developed a dangerous power loss problem which rendered the car powerless and the only way to clear the problem was to pull over, shut the car off and restart. we took the car into the shop for our 40k service and no problem was found. in july we took the car on a road trip to santa fe nm and the problem became chronic. we took the car to premier motorcars in santa fe 505-428-5521 on july 5th, and as of today, august 24th the car is still not repaired. i have also joined a forum where i have met others with the came car, having the same problem and their cars are not being repaired. i have their names, ro numbers and vw claim numbers upon request. there appears to be a serious problem that so far appears to affect the 05.5 jetta tdi models. the problem causes the car to enter a "limp mode" where basically the horsepower is reduced dramatically and can happen unsuspectingly causing the driver to not be aware of an unsafe condition entering traffic. to make an example the first time it did this to me i was at a stop sign at a busy highway. i had sufficient clearance to cross but unknown to me my car had lost power but i didn't realize this until entering the intersection causing me to barely miss an oncoming car. vw has been very uncooperative with all of us as far as letting us share our information with them. i have compiled the service info for all of these people and shared it with each and when we speak to vw they refuse the information. it appears that vw has no idea what is causing this problem leaving many of us without our cars for months. *tr