Consumer Complaint Detail

FORD / EXPLORER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007116809 Incident Date: Aug, 23 2007
Consumer's City: HOMER Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMZU73E4YZ Date added to File: May, 23 2021
Date Complaint Received: Aug, 23 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 11 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2000 ford explorer. the contact stated that there is a safety recall on his vehicle and he scheduled an appointment with the dealer for the recall repair. once he arrived at the dealer, he was denied service because the vehicle was not purchased from that particular dealer. he stated that smoke was rising from the steering column. the vehicle was inspected by his local mechanic. the recall number was unknown. the current and failure mileages were 89,000.