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NHTSA Complaint Number: 007116890 | Incident Date: Aug, 17 2007 |
Consumer's City: BOYERTOWN | Consumer's State: PA |
Vehicle Transmission Type: MAN | Manufacturers Name: Ford Motor Company |
Model Name: FOCUS | Model Year: 2001 |
Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:delivery:fuel pump |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Aug, 24 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Aug, 13 2001 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: First occurrence happened when my wife and daughter were driving in the baltimore tunnel and the engine started to stumble and loose power finally stopping soon after they exited the tunnel allowing them to pull oven onto the shoulder. if the engine died 30 seconds sooner who knows what could have happened, there is no place to pull over in the tunnel. she managed to get to a gas station to fill the tank and then the car ran fine. it was at 1/2 a tank when it died. when she got home i changed the fuel filter and we had no more problems for 3 months. the second occurrence happened when i was driving the car to clemson sc for my daughter to use while attending college. i ran the tank to almost empty and noticed some loss of power but i thought i just got to close to empty, filled it up and all was fine again. while i was passing an 18 wheeler, fuel at 1/2 tank, the car started bucking violently and loosing power. i had to wait for the truck to go by and then make an extremely aggressive move cutting off the car that was following the truck so i could get to the shoulder. once again after sitting for awhile the car started and i was able to limp to a gas station fill it up and it was fine. my concern is for public safety and a company the does not support the products that they sell. ford has been aware of this problem forever and sent letters to almost 600,000 owners telling them of the possible problem and giving them an extended warranty on the fuel delivery system for up to ten years with unlimited mileage. what about the rest of us? we don't deserve the same consideration? i had to pay $500.00 to fairway ford in anderson sc because my vin number wasn't included in the replacement program. ford, and all there talk of quality, ?q1? flags flying at all of their facilities, seems to be more concerned with share holder value, than the safety of their loyal customers. *tr |