Consumer Complaint Detail

VOLKSWAGEN / BEETLE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007116909 Incident Date: Jul, 31 2007
Consumer's City: ASHEVILLE Consumer's State: NC
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: BEETLE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Since i purchased my beetle in 2001, it has been an ongoing money drain. in 6 yrs. i have replaced the manual transmission twice, had the brakes worked on a number of times, been unable to open the gas "door" on the car w/ the gas cap latch, had to replace the hood opening latch, had repeated electrical failures, problems w/ front & rear light wiring, had door locks/alarm fail & subsequently had my laptop stolen from the car, the radio has not worked for 1+ year, & it's cover panel is loose & falling back into the dash, the rear-view mirror switches have failed, the power window switches have had to be replaced, the drivers side door fell off (!) of its top hinge when the hinge broke while opening the door normally at a gas station, the air compressor has failed many times, the a/c is currently not working, the drivers side door lock fell out of the handle(!!!!), the catalytic converter has been replaced twice, & the list goes on. currently i have not been driving the car for several wks b/c though only a week or two out of the shop, again it is having transmission problems. i am at my wits end with this car & having recently graduated from college, am not in the greatest position to have to buy a new car. moreover, i am so displeased w/ the car that i would literally feel guilty about trading it in to be sold to some other unsuspecting person. vw should be so ashamed of themselves, & should be reimbursing owners of the 1998 beetle in full for all of the strife & trouble that they have caused. in fact, after writing this & realizing how many problems this car has had, i may try to take legal action - this is totally unacceptable! finally, our local vw dealer is terrible, keeping my car for wks. longer than expected, one time leaving a candy bar stuck to my passenger side seat!!!, and acting like they could care less about the poor quality of their products & labor. *tr