Consumer Complaint Detail
FORD / EXPLORER SPORT TRAC / 2007
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007116974 | Incident Date: Aug, 16 2007 |
| Consumer's City: BURLINGTON | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT TRAC | Model Year: 2007 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMEU31K97U | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 25 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 18 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Initial complaint was gas mileage. 12 mpg in town and 12 mpg on the highway. dealer found no problem. mileage continued to deteriorate, down to 7 in town and 12 on highway. this is a v6 2 wheel drive auto. then the transmission would not shift out of park, this happened several times and i took the car in again and complained about the gas mileage and transmission problems. dealer called and said i had 2 bad sensors on the car and could get it the next day. customer service called 2 days later and told my wife that they had " fried" the cpu in the car. it's been almost 10 days in the shop and no repairs. dealer says they have to have a new computer made for the car and that all cpu are " special" , not something they can get everyday. this unit controls everything on this car, if it was "fried" what did it do to the sensors on the car? *tr |