Consumer Complaint Detail

CHEVROLET / AVALANCHE 1500 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007117072 Incident Date: Aug, 02 2007
Consumer's City: BRIGHTON Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AVALANCHE 1500 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:axle assembly
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 3GNFK12327G Date added to File: May, 23 2021
Date Complaint Received: Aug, 26 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 30 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2007 chevrolet avalanche 1500. while driving 65 mph, the contact noticed white and black smoke through the rear view mirror. the brake pedal extended to the floor when it was applied. the vehicle was towing a trailer at the time of the failure. the contact was able to stop the vehicle using the electric brake controller for the trailer. he noticed fluid dripping from the rear axle, which then caught fire. the fire department extinguished the fire. the vehicle was towed to the dealer and they determined that a defective pinion seal caused the failure, however, the fire department determined that the failure was caused by synthetic rear axle fluid. the fire damaged the fuel tank, trailer, tailgate and driver side rear quarter panel of the vehicle. the current and failure mileages were 12,832. updated 01-16-08. *kb the consumer stated the rear axle caught on fire. the gas filler tube was also burned. the vehicle had 1800 dollars worth of damage. updated *jb