Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007117111 | Incident Date: Aug, 01 2007 |
| Consumer's City: ROCKLIN | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2C4GP74L92R | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 26 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 09 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The transmission went out on my 2002 chrysler town & country mini van as we were driving on the freeway. the van had only 51,700 miles on it! i had it towed to the nearest dealership, and they wanted $4,000 to fix it. i called chrysler to ask if they would cover the cost of the repair since the mileage was so low, but they refused to help me because the warranty was up. i had it fixed at a transmission shop where they rebuilt the transmission. i don't have the old parts available. there must be a defect in the transmission, or some kind of "weak" parts for it to go out at such low mileage. i do regular maintenance on the van, i change the oil every 3,000 miles, and even did the 30,000 miles service that was highly recommended by the dealership! *jb |