Consumer Complaint Detail

MERCURY / MARINER / 2008

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117283 Incident Date: Aug, 18 2007
Consumer's City: CHESTER SPRINGS Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MARINER Model Year: 2008
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2CU39H38K Date added to File: May, 23 2021
Date Complaint Received: Aug, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 30 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Traveling through williamsburg, va en route to vacation when powertrain light illuminates and power steering is lost. able to steer vehicle into parking lot to wait for tow. had to find a way to get to the open rental locations to continue on trip, unload all luggage including a loaded roof rack into parking lot and reload when rental arrives an hour later. car was towed the next day to the closest mercury dealer who determines the problem was an incorrectly seated connector pin. dealer secured pin and performed test on power steering module that received a pass. *jb