Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007117294 | Incident Date: Aug, 25 2007 |
| Consumer's City: WILMINGTON | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 27 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1) events leading up to failure: i pushed a button to roll up the window. 2) failure: the window 'popped' then fell into the door. 3) what was done to correct the failure: i went to a 5-star certified jeep dealer and was quoted $300 for repairs both times. this has happened on two occasions; once sept. 2006 (driver door) and the other just two days ago - aug. 2007 (passenger front right door). after thorough research on the internet and discussion with the dealer, this is a "common problem with that vehicle." yet the dealer doesn't even keep the part in stock so shipping fees are incorporated. having a window which will not roll up not only puts personal property at risk of theft, but also damage due to rain, wind, snow etc. the most recent occurrence happened during a rainstorm on the interstate. this needs to be addressed. *jb |