Consumer Complaint Detail

DODGE / SPORT UTILITY / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117392 Incident Date: May, 30 2007
Consumer's City: GRANBY Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: SPORT UTILITY Model Year: 1994
Vehicle Involved in a Crash: Yes Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GL48K42W Date added to File: May, 23 2021
Date Complaint Received: Aug, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 09 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In november of 2006, i had a recall fixed for the "front:control arm:lower ball joint" when the parts became available. i brought the car back 3 days later having issues with the steering and hearing a noise. the dealership took the car for a few days and did a complete inspection and assured me the new parts were sufficient. every now and then (not constant, but scarcely) when i would turn the wheel just a little, the car would turn as if i had turned my wheel all the way. it scared me a few times, but it didn't happen often at all, so i didn't think much of it. on may 31, 2007, i was merging onto i-91 in connecticut driving only 22 miles per hour, and my car did that very thing. i went up and over the curb, up the embankment and crashed into a steel connecticut state sign. if it wasn't for the sign, i would have continued to lose control and possibly been killed. hitting the sign swung my back end around, where i rolled down the embankment and to a complete stop on the side of the highway. my car sustained over $7,000 worth of damage and has damaged my perfect driving record. no other car was involved and no one was hurt, including myself. i was very fortunate, but i feel there needs to be further investigation into the previous recall and possibly a new recall should be posted to eliminate this problem. the problem still exists despite the recall from last year. *jb