Consumer Complaint Detail

HONDA / CIVIC / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117433 Incident Date: Aug, 18 2007
Consumer's City: DREXEL HILL Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: First the check engine light comes on. then the car started running poorly like it was starving for gas. then it died. seemed like the fuel pump was bad. i had it towed to honda to get it fix. when the service lady called she treated me like a child. she told me i was just low on gas like i am some kind of moron. i explained what had happened to her and she just shrugged me off and said there was nothing wrong.($80.00) next day check engine light comes on again and had another mechanic look at it. checked the code and replaced the o2 sensor. (300.00) next day check engine light lights again and i take it back to the mechanic. finally they listen to me and check the fuel pump. from what i learned there is a faulty plastic clip on the fuel pump that holds the pressure regulator to the pump. it unclipped itself and the connection separated. the mechanic talked to honda and the honda man said it was a pretty common occurrence lately. the fix, replace the fuel pump. ($330.00) so after 710.00 and an 80.00 tow the car is finally fixed. *jb