Consumer Complaint Detail

FORD / FOCUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117438 Incident Date: Aug, 28 2007
Consumer's City: SEATTLE Consumer's State: WA
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAHP3135YR Date added to File: May, 23 2021
Date Complaint Received: Aug, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 22 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The first time i couldn't get the key into the ignition. then after 30 minutes i got it to go in. then when i parked, i couldn't get the key out. so i drove home. had to call a locksmith to come drill out the cylinder and put a new one in--$220. this had never happened before. even though no one was harmed by this defect on my 2000 ford focus with 51,000 miles on it, i was very inconvenient for me. what if i had been traveling alone at night away from the city and locksmiths and my car wouldn't start because the key wouldn't turn or go in? i would be stranded. that to me is a safety issue. a quick search online shows that there are thousands of focus owners who have had this same problem and ford has done nothing about it. there should be a recall. *jb