Consumer Complaint Detail

FORD / TAURUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117496 Incident Date: Aug, 28 2007
Consumer's City: SELINSGROVE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP55U41A Date added to File: May, 23 2021
Date Complaint Received: Aug, 29 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2001 ford taurus. when the contact took her vehicle to the dealer to have the tires rotated and balanced, she was informed that the front and rear coil springs were broken. the dealer replaced the front coil springs at no charge, but would not replace the rear coil springs. the cost to repair the rear coil springs is $185.64 plus the $59.99 alignment. the purchase date was unknown. the current and failure mileages were 79,900. the consumer stated feels ford should reimburse all consumers for rear coils springs and alignment. updated 09/18/07 *tr