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NHTSA Complaint Number: 007117496 | Incident Date: Aug, 28 2007 |
Consumer's City: SELINSGROVE | Consumer's State: PA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: TAURUS | Model Year: 2001 |
Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1FAFP55U41A | Date added to File: May, 23 2021 |
Date Complaint Received: Aug, 29 2007 | Complaint Type: EVOQ |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Tl*the contact owns a 2001 ford taurus. when the contact took her vehicle to the dealer to have the tires rotated and balanced, she was informed that the front and rear coil springs were broken. the dealer replaced the front coil springs at no charge, but would not replace the rear coil springs. the cost to repair the rear coil springs is $185.64 plus the $59.99 alignment. the purchase date was unknown. the current and failure mileages were 79,900. the consumer stated feels ford should reimburse all consumers for rear coils springs and alignment. updated 09/18/07 *tr |