Consumer Complaint Detail

HYUNDAI / ACCENT / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117588 Incident Date: Jul, 17 2007
Consumer's City: JANESVILLE Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: ACCENT Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHCN46C47U Date added to File: May, 23 2021
Date Complaint Received: Aug, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 16 2007
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a new hyundai accent on 07/17/07 and discovered on 07/18/07 that the airbag sensor for the front seat passenger will not activate for a passenger that is 5'7" tall and 115 lbs. the airbags (front & side) will not deploy in the event of a crash because the sensors installed in the seat do not recognize a person of this stature. the vehicle was brought in for service 3 times for the same problem and in an independent study done by dealership management, 3 out of 10 times the sensor did not detect a person of this stature. this was tested on a floor model in the showroom with the same results. hyundai engineering department has refused to proceed with a claim for defect and stated to me that a person of this size needed to ride as a backseat passenger. they advised no further action would be taken and determined the sensor was working within manufacturer's guidelines. there is no written guideline for weigh standards and this is clearly a safety issue that i refuse to accept. updated 01/11/08. *lj updated *jb