Consumer Complaint Detail

HYUNDAI / SONATA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117593 Incident Date: Aug, 27 2007
Consumer's City: WOODBRIDGE Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SONATA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHWF35V1YA Date added to File: May, 23 2021
Date Complaint Received: Aug, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 24 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car has never been in an accident ,and has had 1 owner.vechicle is housed in central n.j. ,vechicle has been serviced as to hyundai's service manual recomendations.also vechicle has recently been serviced just before manufacturers warranty expired for defective transmission servos (car was on lift at time of service ).also this vechicle still has orginal exhaust system including muffler.on august30,2007 my self my child and my nephews were driving on the parkway at 65 mph at approximatly 9 pm when the transmission exploded and left me stranded in traffic lane with vechicles approaching at high rates of speed and swerving around me there was no way to get out of harms way i was trapped in car with children we called 911 and the state police had to push vechicle to a safe zone where we waited for a tow truck.uponfurther inspection of vechicle it was found to be caused by a severly rotted subframe which caused the motor and transmission to drop causing the axle to be torn through transmission housing and the lower control arm to break away from rotted subframe also(as stated earlier the vechicle was never invloved in an accident and has no body or undercarrriage rust including the exhaust system. this is a serious structual problem as subframe carries entire drivetrain (motor and transmission and all stering components).at this time nothing has been done by hyundai to rectify this situation we were told its not covered by warranty we were nerer made aware of any problem at time of service at authorized hyundai dealer. still waiting to hear from a supervisor from hyundai consumer affairs.