Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117599 Incident Date: Jul, 24 2007
Consumer's City: DUNDEE Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, air:antilock:wheel speed sensor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP24312B Date added to File: May, 23 2021
Date Complaint Received: Aug, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 26 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At 62,000 miles the car would not shift into gear. after moving the gear shift all the way up and down it engaged, but began downshifting very hard from 4th to 3rd. dealer performed maintenance and reprogrammed the module which resolved the problem for about 8,000 miles. again, same thing happened this time dealer just reprogrammed module. the problem was resolved for about 9,000 miles and again the transmission has begun down shifting very hard. when decelerating the car clunks and catches.