Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117602 Incident Date: Aug, 22 2007
Consumer's City: BIRDSBORO Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWST71K06M Date added to File: May, 23 2021
Date Complaint Received: Aug, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 21 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Experienced clutch failure in my 2006 vw jetta tdi at 23k miles (at least 10k highway miles). car had a lifetime history of less than smooth take-off (from stand still to 1st gear). first sign of major problem was total clutch failure (pedal stuck to floor, unable to shift) after about 30 min. in stop-and-go traffic on interstate in road construction zone. this is a safety issue: this failure causes driver to lose the ability to accelerate and has potential to cause high speed crash in heavy traffic merging conditions. this is also a known issue: online reading quickly reveals that the dual mass flywheel & clutch assembly has been problematic for some time, and this particular issue is found in the 2005.5 & 2006 jetta tdi. three examples of evidence for this are: #1. to date, 46 members of the online forum tdiclub.com have experienced this low mileage clutch and/or flywheel failure. #2. vw has had recalls in both finland and australia for same/similar issues. #3. the product description of single mass flywheel & clutch advertised at dieselgeek.com states: gets rid of the failure prone stock sachs dual mass flywheel. i repeat, this is a known problem, it seems that vw knows that original parts are defective or not up to the job as they have upgraded the replacement parts. but vw refuses to pay for repairs, citing owner error and/or wear-and-tear. my repair cost $1700 and vw should reimburse me. the repaired clutch is smoother than it has ever been, indication that it was defective from day one. far more important: vw should issue a recall before someone is hurt or killed. i am furious at vw! this was a known problem when i drove my new car off the lot in june 06. at the very least, i should have been advised of the issue and to be mindful of clutch operation. how can vw be so careless? who at vw made the decision to ignore this potentially fatal problem? ill continue to spread the word until vw takes responsibility and issues a recall.