Consumer Complaint Detail

MINI / COOPER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117623 Incident Date: Aug, 27 2007
Consumer's City: SAN FRANCISCO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: COOPER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWRC33412T Date added to File: May, 23 2021
Date Complaint Received: Aug, 30 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 16 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: i recently was driving home from sacramento when my car stopped driving on the freeway.... luckily i was able to pull off to the side and call for help... the car was still running and the rpm's were going up, but would not drive or reverse. i had no idea what the problem was especially since i had just had the second inspection service on the car on 4/10/2007 at the cost of $850. the car had not been driving funny, no lights had come on, nothing was abnormal. aaa took my car to mini of sacramento dealer where i had to leave it over night (the service department was no longer open) and check myself into a hotel. i called the next morning and they said because i did not have an appointment they would be able to take the car on an emergency basis and take a look at it around 5:00 pm. i was called later that day and told the car needed a new transmission and it will cost $7,500... the car has roughly 59,000 miles on it. *tr updated 02-21-08 *bf