Consumer Complaint Detail

DODGE / DURANGO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117671 Incident Date: May, 06 2007
Consumer's City: COLLEGEVILLE Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 19 2007 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1999 dodge durango with steering problems customer states that the car on many occasions has had problems with the steering box**cc the consumer stated on the date he purchased the vehicle he informed the dealer of the loose steering defect and was quoted a price of $2,167 to accomplish the repairs and was told that the vehicle would have all new components. the consumer stated the steering boxes were replaced a total of 3 times but to no avail. the consumer further stated the vehicle pulls to the left and drifts both ways but was informed by the dealer the alignment was fine. the consumer stated the foreman suspected the problem to be a flat spot on the front tire. the consumer stated the dealer test drove the vehicle and discovered the left and right upper arms needed to be replaced at the sum of $1,000. the consumer stated he does not believe the vehicle is safe. *tr