Consumer Complaint Detail

JEEP / LIBERTY / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117695 Incident Date: Aug, 09 2007
Consumer's City: Consumer's State: DC
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1J4GL48K12W Date added to File: May, 23 2021
Date Complaint Received: Aug, 22 2007 Complaint Type: LETR
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 jeep liberty that was totaled when the power steering went out customer states that she is now without transportation due to faulty parts and wants some kind of solution**cc the consumer received 2 recall letters in the mail after her accident. both notices stated that the vehicle needed to have the ball joints repaired. the consumer contacted the manufacturer and informed them of the accident chrysler stated they were sending a representative out to investigate the vehicle. the consumer stated the representative assessed there was nothing wrong with the lower ball joint, airbags, or steering to cause the accident. the consumer further stated she spoke with the garage where the vehicle was located and stated no one ever came to check the vehicle over. *jb