Consumer Complaint Detail

MERCEDES BENZ / E CLASS / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117742 Incident Date: Aug, 26 2007
Consumer's City: Consumer's State: DC
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E CLASS Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBJF65H3XA Date added to File: May, 23 2021
Date Complaint Received: Aug, 28 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1999 mercedes benz e class. on august 27, 2007, while driving 10 mph, the contact heard a loud clunking noise coming from the vehicle. he decelerated and noticed that the driver side hood appeared lower to the ground than the passenger side. he pulled over and noticed a coil spring rolling across the road. the vehicle was towed. he stated that he did not drive over anything that may have caused the failure. the dealer stated that the front spring perch mount was rusted and sheared off of the vehicle. the vehicle is not under warranty and has not been repaired. the current and failure mileages were 120,000.