Consumer Complaint Detail

FORD / FOCUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117783 Incident Date: Aug, 30 2007
Consumer's City: Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 30 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 ford focus. when the contact places the key in the ignition, the key fails to turn as if the steering wheel is locked. however, the steering wheel is not locked. the dealer stated that the failure is due to a failed mechanism inside of the steering column, which is common in vehicles of this year, make, and model. the ignition repair would cost an estimated $350. the vehicle has not been repaired. the vin and engine size were unknown. the failure and current mileages were 70,000.