Consumer Complaint Detail

PONTIAC / G6 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117790 Incident Date: Jun, 17 2007
Consumer's City: MILTON Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: G6 Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Steering:electric power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2ZH528X54 Date added to File: May, 23 2021
Date Complaint Received: Aug, 30 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2005 pontiac g6 gt. in june, as i was driving home on a state hwy., i noticed my steering wheel became extremely loose. as i turned a curve in the road, i completely lost my power steering. the icon on the dash came on and the message "power steering" showed up on my menu screen. fortunately, i was able to get my vehicle home. it was a struggle to turn on the side street and into my driveway. the next day when i started it up, the steering was fine. i drove it in to work and called the gm dealership. when my husband went out to drive it to the dealership, the steering went out again. as long as it was driven slow, it was difficult but manageable. the dealership first re-calibrated the torque sensor. that worked for a few days. we then had to take it back in when the steering went out again. at that time, they replaced the power steering motor assembly costing $444.13. that worked for 2 months and then it happened again. this time i was almost rear ended. it went out and i was trying to turn onto another street. it was extremely difficult to manage the turn. i had to slow way down. when i did the car behind me came very close to hitting me. i was fortunate nothing happened. we took it back to the dealership and they said they would need to replace the torque sensor. this is located in the steering column and would normally be approx. $600+ to fix. since we have always had the car serviced there and had this same problem just a few months earlier, they offered to repair it for $100. so far it works. *tr