Consumer Complaint Detail

FORD / FREESTAR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007117843 Incident Date: Aug, 15 2007
Consumer's City: PITTSBURGH Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTAR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 31 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving my 2004 ford freestar with 44,800 miles, it caught on fire. the fire was put out by a passing truck driver with his fire extinguisher. the car was towed to a local garage, then it was moved to a ford dealership close to my home. the van needs a new transmission and an oxygen sensor that was damaged in the fire. ford will not cover any of this, and my insurance is only willing to pay for the oxygen sensor. the car has not been repaired yet, because the dealer is waiting for the rebuilt transmission to arrive. *jb