Consumer Complaint Detail
GM PRODUCTS / GM PRODUCTS / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007117845 | Incident Date: Aug, 26 2007 |
| Consumer's City: BARSTOW | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: GM PRODUCTS DIV. GM CORP. |
| Model Name: GM PRODUCTS | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:hazard flashing warning lights:switch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G2NV12E41M | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 31 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 08 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 4/3/07 my pontiac grand am was worked on at greiner pontiac in victorville california because a constant ticking noise was coming from the console when i used my turn signals, also air bag light came on and the area where the radio is became very hot. on 4/3/07 greiner pontiac found the multi-function switch to be failing. greiner pontiac replaced the switch. when they finished my car, as i drove away i noticed that the steering wheel was tight and made a tick noise when i turned. i went back to greiner to inform them of this, and they said that is normal from replacing that switch. on 8/27/07 the steering locked up on me while driving and the horn started beeping on its own. i called greiner when i returned home and they told me it sounded like the power steering pump went out. they advised me to take it to ideal auto center who does work on gmc vehicles. took my vehicle to ideal auto center approx 10:10 in the morning of 8/27/07. on 8/28/07, tuesday afternoon i called ideal , talked to mike he stated when greiner pontiac put the multi-function switch in on 4/3/07 they had put it in wrong and that my car should have never left their lot that day in the condition they left it in. on 8/31/07 , approx. 11:30 am, i called ideal auto center, spoke to mike, he stated that my car should be ready in about an hour. i then went down to ideal auto, and mike stated that my car should be ready shortly. about and hour and a half went by, i asked the cashier clerk if she can check the status of my car. she told me that the steering wheel was broke, had a crack . when their mechanic tried to un-loosen the steering wheel, a loud noise sounded off. ideal auto said when greiner did the work on 4/3/07 they tightened the steering wheel too tight which caused pressure to crack the steering wheel in side. *jb |