Consumer Complaint Detail
CHRYSLER / RUNNING BOARD KIT / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007117929 | Incident Date: Jul, 04 2007 |
| Consumer's City: ARLINGTON | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RUNNING BOARD KIT | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1C4GP44G9YB | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 01 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Our 2000 chrysler town and country minivan has had major mechanical problems. the most recent was the repeated failure of the serpentine belt. the first failure occurred while driving in cold weather (february 2007). the belt slipped off the pulleys leaving me to try to careen it over to the side of the rode with no power steering and an overheating engine. the car was repaired at our local mechanic shop. the second time occurred while it was raining outside. the belt popped off as i was driving at 40 mph and i nearly had an accident. it was all i could do to get the car off the busy street - again with the engine overheating. the car was then repaired at a new ase certified mechanic shop. the tensioner pulley and idler pulley were replaced. we thought they were fixed when i was traveling at 55 mph and the belt popped off again. i slightly ran off the road and was left stranded in the middle of a country road with no one in sight. a local mechanic said the new tensioner pulley was defective and i drove (in another vehicle) to a dealership 30 miles away to purchase a new tensioner. two days later in the middle of a visit to a national park, the belt slipped off again and left me stranded with my children in a hot car. we then realized that the problem was not being resolved, got the belt put on one more time by a aaa mechanic and made it home on a wing and a prayer. *tr |