Consumer Complaint Detail

CHRYSLER / PACIFICA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117979 Incident Date: Aug, 30 2007
Consumer's City: MERCERSBURG Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: PACIFICA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:axle assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GM68454R Date added to File: May, 23 2021
Date Complaint Received: Sep, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving on the interstate 500 miles away from home the transaxle in my 2004 chrysler pacifica broke. when it was towed to a chrysler dealership i was told that it would be sometime until they could obtain a new transaxle as there is a "global back order of them". that in itself should tell the nhts something. since i was 500 miles away from home, labor day weekend and no rental cars available, and no parts available, my only option was to trade a broke down car in on a new one. i will never ever drive another pacifica. it is clear to me now, why they have all the safety features in the pacifica, you will need it when the tractor trailer that is behind you, runs you over when the transaxle breaks. *jb