Consumer Complaint Detail

FORD / FOCUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007117990 Incident Date: Mar, 06 2007
Consumer's City: WEST END Consumer's State: NC
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAFP31Z94R Date added to File: May, 23 2021
Date Complaint Received: Sep, 03 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 09 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Upon entering an intersection and having to stop at a stop sign, i pressed the cruise control off button and applied the brake. instead of slowing down, the vehicle increased speed, and traveled into the intersection. i attempted to turn out of the way of oncoming traffic but struck a passing suv. end result was my car was totaled and the suv suffered heavy damage. i contacted ford in dearborn, mi but they were no help. *tr the consumer stated the cruise control would not deactivate when the brakes were applied or when the off button was pressed. updated 10/10/07. *jb