Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007118028 Incident Date: Aug, 14 2007
Consumer's City: ARLINGTON Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2MELM74W5TX Date added to File: May, 23 2021
Date Complaint Received: Sep, 03 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1996 mercury grand marquis. the contact started the vehicle and noticed smoke rising from the engine compartment. he then noticed that all of the coolant had leaked out of the vehicle. the vehicle was towed to a mechanic and they stated that the upper and lower intake gaskets needed to be replaced. the contact later found a recall that applied to the failures he was experiencing. the dealer stated that his vin was not included in the recall. the vehicle was repaired and the contact wants to be reimbursed. the nhtsa recall number was unknown. the failure mileage was 39,336 and current mileage was 40,000.