Consumer Complaint Detail

KIA / OPTIMA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007118190 Incident Date: Jul, 21 2007
Consumer's City: REGISTER Consumer's State: GA
Vehicle Transmission Type: MAN Manufacturers Name: Kia Motors America
Model Name: OPTIMA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNAGD126145 Date added to File: May, 23 2021
Date Complaint Received: Sep, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 08 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On july 22, 2007, i was on my way back home from my anniversary trip when my car just shut off. we tried several times to get the car restarted with no luck. since the car is still under warranty, we call for roadside assistance which falls under the warranty. well 3-1/2 hours later a tow truck showed up. unfortunately for me, it was not called by kia. he just happened down the road at the time. so i had to pay $250.00 to have my car towed home to avoid storage fees at the dealership. the next day the kia dealership had the car towed to the dealership where they changed the crank sensor and timing belt. two weeks later the car started having idling problems. the car would shut off if left to idle. the car jerked when taking off and it sounded like the engine was bouncing around under the hood. so i had it taken back to the dealership to have it fixed. it is now 2 weeks later and my car is still at the kia dealership. they have called me 4 times to come get the car it is ready. no it was not!!! so 4 times i drove an hour to the dealership and an hour home to go down to the dealership, crank up my car, realize it still had the same problem, give them back the keys, and drive home. i am now at the point where kia can keep the piece of sh*t and either give me my money back on my supposedly new car or give me an actual new car. i have had enough!!!@!