Consumer Complaint Detail

FORD / FOCUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007118252 Incident Date: Jun, 27 2007
Consumer's City: NEW ORLEANS Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34P31W Date added to File: May, 23 2021
Date Complaint Received: Sep, 04 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 22 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2001 ford focus. while driving 5 mph, the contact heard a popping noise coming from under the hood. she then noticed steam rising from the engine and the vehicle shut off. approximately 5 minutes later, she was able to restart the vehicle. the dealer stated that the egr valve caused the failure and they replaced the valve and the hose assembly. the contact stated that the vehicle drove roughly after the egr replacement. she returned to the dealer and they stated that the engine caused the failure. as of september 5, 2007, the dealer had not replaced the engine. the failure and current mileages were 141,000.