| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007118257 | Incident Date: Aug, 17 2007 |
| Consumer's City: FREMONT | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: SIENNA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:body:hatchback/liftgate:hinge and attachments |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5TDZA22C74S | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 04 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 25 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 2004 toyota sienna xle with power liftgate. last month one of the two supporting strut is failing and i heard a leaking sound, then the door just automatically powering closing on me without my operation. i use a lot of strength to fight it back, almost hurt me. this is a serious safety problem with the defected strut. after this incident, the liftgate can power open it but not all the way, and very easily fall down to close with just a little touch of the pinky finger strength. i did some research and found out that toyota didn't recall for this safety issue with the defected strut, they only issue a technical service bulletin bo001-07 to address it. since my warranty just expired on april 07, i might not be able to replace it under warranty. for me, this is a very serious safety problem that it might result injury if a child is under the powered liftgate with this defected strut when it unexpected closing down with power lift. please investigate this safety issue. thank you! *tr updated 01-16-08. *kb updated *jb |
