Consumer Complaint Detail

FORD / FORD / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007118430 Incident Date: May, 10 2007
Consumer's City: CHARLOTTE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA5149XB Date added to File: May, 23 2021
Date Complaint Received: Sep, 05 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 24 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The instrument cluster panel in my 1999 ford windstar has been going haywire since may 2007. all the needles were going round and round while i was driving. i had taken it to griffen brothers and they con not find a instrument cluster anywhere. they called ford motors and they were told the instrument cluster was in national back order. if they are in national back order, that must mean that there are alot of the same problems everywhere. shouldn't this have been a recall issue? on august 30, 2007 griffen called me and said that they have received the instrument cluster that they ordered on 8/20, 2007. please let me know what any information you might have about the ford windstars having this type of problem. a t.v. station i had contacted about his problem told me to contact you. they are also interested in knowing what the results are. *tr