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NHTSA Complaint Number: 007118471 | Incident Date: Sep, 06 2007 |
Consumer's City: MIDLAND | Consumer's State: TX |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: EXPLORER | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Power train:driveline:differential unit |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1FMZU62E52Z | Date added to File: May, 23 2021 |
Date Complaint Received: Sep, 06 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Aug, 25 2007 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: There has not been any accidents, yet. but the rear differential in the 2002 ford explorer will eventually fail causing the rear end to lock up and the vehicle be uncontrollable. many consumers have had to fix and replace the parts at low mileage and ford is aware of the problem, but refuses to voluntarily recall the parts. the rear differential seals go bad and cause it to leak. there is then what sounds like road noise consistent with vehicle speed. when the fluid is finally gone, the part will eventually lock up. ford had been advised by numerous consumers of this problem and knows of the possible problems that could arise, but refuses to take the steps necessary to prevent a major accident from occurring. please look into this and maybe someone can talk some sense into ford. thank you. s*tr |